Alpine Retreat And Pleasure Palace

Albert

Terms + Conditions

TABLE POLICY

All food bookings for up to four guests have a two-hour table time, food bookings for 5-8 have a two and a half hour table time tables of 9+ have a 3 hour booking time, all drinks bookings have a two hour table time.

Card details are required for every booking, in the event of a complete no show of your party/last minute cancellation you may be charged £10pp. You can amend your booking via your confirmation email.  If you are running late, please let us know on 0161 833 4040 (Mcr),  0121 314 8858 (Bham) or  0151 312 8998 (Lpl).

The only way to cancel your booking is either via your confirmation email or by calling the team.

If you book a table to dine with us in the Cook Haus you are agreeing that all members of the party will be dining; if you decide not to dine on the day you will be charged £10pp to the card provided at the time of booking.

Showtime Visibility | Please note that the majority of our Cook Haus tables do not have a view of the stage, the best visibilty is directly facing in our bar area. We do not take drinks reservations for parties of 1-4 guests.

 

DOG POLICY

Small, non-barking dogs are welcome until 7pm daily. Please let us know in advance if you are bringing a dog along  so we can seat you in a dog friendly area.

 

AGE POLICY

Under 18s are welcome to dine with us but must vacate the venue by 8pm Monday – Thursday and by 6pm on Friday – Sunday.

 

DRESS CODE

Albert requests that guests dress appropriately for our regal namesake; no gym wear, or overly casual attire. If it’s on Geordie Shore, it’s not getting through the door.

Please note that we do not accept balloons, sashes/veils, fancy dress, table decorations etc.

 

21 WEEKEND/CHALLENGE 25

Friday – Sunday after 6pm we operate an over 21-year-old policy. Therefore, if you are fortunate enough to look 25 or under, proof of age may be requested.

Our approved forms of ID are valid Driving Licence, valid Passport, Military ID, any other form of ID with the PASS hologram on it.

 

LAST ENTRY

  • Manchester

Our doors close at 2am, last entry for guests is 1am.

  • Liverpool 

Monday – Wednesday our doors close at 1am, last entry for guests is midnight.

Thursday – Sunday our doors close at 2am, last entry for guests is 1am.

  • Birmingham

Our doors close at 2am, last entry for guests is 1am.

 

GROUPS

Albert wants everyone to enjoy his Palace, but unfortunately doesn’t allow fancy dress, large sporting groups, or large single sex parties. We encourage all large groups to get in touch and book in advance. Please note, decisions regarding entry are made at the door at the time of arrival, and are at discretion of the venue team.

If a member of you party appears to be intoxicated we reserve the right to refuse entry to the group.